The incident involving the passenger, a white male, happened two years ago, when Queen Obioma, a Nigerian citizen, and her two children were boarding a flight from Houston to San Francisco. The family had flown from Lagos, Nigeria, and were on the second leg of a three-flight journey to Ontario, Canada.
Obioma saw that the other passenger had sat in her assigned seat in the business-class cabin, according to the lawsuit, which was filed Friday in federal court in Houston. The passenger refused to move, so a flight crew member, instead, asked Obioma to sit elsewhere in business class.
Later, before takeoff, Obioma went to use the bathroom. On her way back to her seat, the same passenger was standing in the aisle and blocking her from getting to her seat, the lawsuit says. She said “excuse me” three times, but was ignored. After several minutes, Obioma managed to squeeze her way to her seat.
A United spokeswoman said in a statement that the company has not been served with the lawsuit and is unable to comment because of the pending litigation.